Privacy Policy

1. Introduction

ZeroScope ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, username, password
• Profile Information: Display name, preferences
• Payment Information: Billing details (processed by Stripe)
• Support Communications: Messages you send to our support team

2.2 Information Automatically Collected

• Usage Data: Pages visited, features used, time spent
• Device Information: IP address, browser type, operating system
• Trading Data: Transaction history, performance metrics
• Log Files: Server logs, error reports, system activity

2.3 Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

3. How We Use Your Information

• Provide and maintain our service
• Process transactions and manage subscriptions
• Authenticate users and prevent fraud
• Send important updates and notifications
• Provide customer support
• Improve our service and develop new features
• Comply with legal obligations
• Protect our rights and prevent misuse

4. Information Sharing and Disclosure

4.1 Service Providers

We may share information with trusted third-party service providers:

• Payment Processing: Stripe (for subscription billing)
• Analytics: Vercel Analytics (for usage statistics)
• Infrastructure: Cloud hosting providers
• Email Services: For transactional emails

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Enforce our Terms of Service
• Protect our rights, property, or safety
• Investigate fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure authentication and authorization systems
• Regular security audits and monitoring
• Access controls and employee training
• Incident response procedures

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

Account data is typically retained for 90 days after account deletion, except where longer retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request information about data we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Restriction: Request limitation of data processing
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent where applicable

To exercise these rights, please contact us at the email address provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

9. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we may provide additional notice.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: